Cooperation Department

MANUAL-4

Norms for Discharge of Functions

[Section-4 (1) (b) (iv)]

Sl. No.	Activity	Time Frame / Norm	Remarks
1	2	3	4
1	Diary of letter	3 minutes per letter	-
2	Senior / Junior Assistant	Disposal of 'A' Class receipt- Normally more than two hours. Disposal of 'B' Class receipt - Normally between one and two hours. Disposal of 'C' Class receipt - less than one hour Other non-yardstick work - The time for disposal of such work varies depending on nature & volume of work.	-
3	Typing Job	20 pages per day	-
4	Despatch of letter	5 minutes per letter	Registered dak including entry in messenger book

[ Information available in this manual was last updated on : 1st November, 2011 ]

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